how do i contact paxful

If you started a dispute as a seller and you see that the buyer has resolved the issue from their side, click, If you started a dispute as a buyer and you see that the issue has been resolved, click. Also, consider using a bank that can easily provide proof of payment, with all of the details visible on one page or, The first step to selling cryptocurrency via Bank Transfer is to look for an offer that accepts. Meaning, add our email addresses to your trusted list of senders. 3. The higher the number, the more profitable the trade will be for you. Please open the app in the. Furthermore, it helps companies, like Paxful, better detect money laundering and terrorist financing. Youll need to accept Paxfuls new terms for Bank Transfers to continue with an automated trade. Weve put together a collection of best practices to help our team accurately process your disputes. We also offer a competitive fee structure so you get to keep more of your money. This article gives you an overview of selling cryptocurrency using any of the supported cash payments. . If a third party payment was sent, try to get as much information as you can about the account the payment was sent from, Take a look at your trade partners feedback history before starting a trade to make sure they arent getting feedback about chargebacks. Note: Full verification is mandatory for offers and trades that start from 50 USD. Cryptocurrency is moved from your personal Paxful wallet to the trades secure escrow. While some payment methods may be restricted based on where you live, you'll still have plenty of ways to trade in our marketplace. Please note that this is a separate fee from a third party and Paxful is not responsible for nor calculates such third-party fee. Once the seller receives the payment, theyll release the cryptocurrency to your wallet to complete the transaction. Well automatically share the buyer and sellers account details with each other instead. After completing your ID verification, feel free to verify your address as well. Create a new user or login with existing user. You can track your progress through the Progress Bar located in your Classic Dashboard. A buyer of cryptocurrency must pay the exact price that is set for trade. Once the buyer has paid you and marked the trade as. Confirm reading the warning by clicking. Application programming interfaces (APIs) are for developers or businesses that want to create applications to connect with Paxful. This dashboard exclusively applies to users who are using the Paxful Pay feature (sign up for this feature on our. we put together to help prevent issues like this in the future. Do not change the terms and instructions you agreed to with your trade partner after the trade has started. If your account is banned, you are permanently restricted from buying and selling. Youll also need to enter the amount you wish to sell and the currency you prefer. This means that wehave checked his documents and background.Additionally, check when the seller was last seen online on Paxful. Youll be shown how much youre buying and what you need to pay, as well as the sellers bank account details. 4. The Kiosk can be configured to deposit bitcoin to either the buyer or to any outside external BTC address. The per trade limit for a trade is calculated based on the total volume of all active trades available for your current level. 1. After hitting Next Step, you will be taken to the third Edit Offer page. Dont disclose any information (eg. 4. For this reason, sellers of cryptocurrency are highly favored in such disputes. Paxful is a free financial platform that enables you to easily buy and sell cryptocurrencies using various payment methods. Choose your time zone from the Your Time Zone drop-down list. Before you start buying cryptocurrency with gold, make sure you have a. for the gold. Choose one of the reasons for your report; Write any additional information into the, 4. If you keep trying to give sellers used codes, you will be reported and banned from trading on Paxful as it is not only a waste of your own time but also that of others. After reading through the offer terms and confirming that you agree with the conditions, its time to start the trade. If the sender has entered the correct recipient's wallet address, your funds will be recovered. 9. The types of Personal Data that we may obtain from you may include: Biographical Data, including: Name Email Address Phone Number Country Full Address Date of Birth Paxful Account Details, including: Username User Profile Information in the "Bio" section Profile Picture Joined Date Default Currency Time Zone Default Language Please make sure the amount youll be receiving is worth more than the fee! field and select your preferred payment method to buy crypto on the dialog box that appears. There could be a few reasons why your actions on Paxful could be taking longer than usual. Open a web browser and launch the Paxful webpage: https://paxful.com. Youll be expected to turn your offer on again and update the terms and instructions so it doesnt fit the criteria mentioned above. Select Bank Transfer as your payment method, then choose the currency youd like to receive and select the country where your bank account is based. Account Verification Logging in With Phone Number on Mobile App How to Use Your NIN on Paxful Limits and Verification Email Verification Phone Verification ID Verification Paxful understands that filing a dispute can be a frustrating experience, and we are continuously working towards solutions to make the Paxful trading experience safe and secure for all our users. Offer owners can now set a schedule when offers are active to the public instead of deactivating them manually before logging out. Report types for a seller of cryptocurrency: Report types for a buyer of cryptocurrency: A chargeback is when a payment you received has been retracted. You may encounter an "Unknown Bitcoin Address" error message when sending Bitcoin to an external wallet. We are happy to offer you an opportunity to sell crypto for in-game items. The full list of technical parameters is available here: https://developers.paxful.com/documentation/paxful-pay. the next screen will ask you to fill out your information. On the vendor dashboard, you can: In general, this dashboard is useful when you want to see the statuses of all your trades and offers. 2. While we dont have a timeline on when the program will resume, please know that were working to get it back up and running and stronger than ever. Coin locking or holding a seller's cryptocurrency in escrow without the intention to make the payment and complete the trade. You will earn a fee each time a trade is made in real-time. Your Paxful journey begins with a simple decision: whether or not to create an account. Once this is done, wait for the buyer to mark the trade as. The buyer does not pay a fee. 5. To set a different time for each day of the week, activate the, To apply the selected schedule for all existing offers, activate the, On the offer page, scroll down to see the, To see the timezone of an offer, hover over the. If user doesnt have a balance in their wallet a list of trades will show up for the user to complete a trade to get crypto. A pop-up window will appear on your screen when you confirm the amount of cryptocurrency you would like to send. On the Face verification page, click Continue.Center your camera page appears. For more information, take a look at this article. Photo of the actual gold item you are offering. Bitcoin is a digital currency in which encryption methods are used to regulate the generation of units and transfer of funds, operating independently of a central bank. Using a fake identity or falsified verification documents. All Paxful trades flow in a similar way. Before you start selling cryptocurrency with Bank Transfers, add your bank account details to your Paxful profile. Click Any currency and select your currency from the list. They should be able to help you with any questions that you may have. If the recipients wallet address is correct, go to the next step. Accepted IDs include driving licenses, passports, and national IDs. Paxful understands that gift card disputes can be quite. It means that a buyer of cryptocurrency is sure that he has made the payment and has actually clicked the, every trade has a payment window for a buyer to make a payment. 3. With Paxful Earn, you can gain weekly interest from the cryptocurrency stored in your Paxful Wallet. Please enable Cookies and reload the page. In case of success, your photo will be sent automatically to our Verification Team. Remember to only use gift cards you have bought yourself. Similar to sending to a private person, you can also submit a, . Paxful Pay is fully compatible with WordPress websites and can be integrated easily using the Paxful Pay Woocommerce plugin. If you dont know to whom the address belongs to, you cant do anything else to retrieve the funds. Click on Enable 2FA via emailand a menu will appear. Once you've created your account, you'll need to verify your phone number or email address (depending on what you used to create your account) using a code sent to your phone or email. Following the moderator's instructions and being responsive in the trade chat is important in resolving the dispute in a timely manner. Android devices should support the fingerprint option and it should be activated in device settings. Paxful moderators resolve disputes by evaluating trade terms, offer instructions, evidence of payment, trade chat interaction, user reputation, past trading history, as well as data submitted and or collected in accordance with the Privacy Policy. We recommend looking at the best offers and model your offers after them. USDC is a stablecoin that keeps its value around the 1 USD mark. Click SELL NOW. They should be able to help you with any questions that you may have. During the URL saving process, your service should take the "X-Paxful-Request-Challenge" request header and put it into the response as-is. Talk to your trade partner in the trade chat. USDC and USDT are functionally the same in concept. On each HTTPS request sent, we add an "X-Paxful-Signature"HTTPS header. Feel free to discuss all the necessary details with your trade partner on the trade chat, and proceed accordingly. What are the benefits of the Trader Program? If user doesnt have any funds in their wallet, a list of trades will show up for the user and they will be asked to complete a trade. It is up to you to protect yourself from malicious users and obvious scams. The required details for proof of payment on Paxful are: The first step to selling cryptocurrency via Bank Transfer is to look for an offer that accepts Bank Transfers as payment. Paxful Pay PoS is a payment solution for brick-and-mortar stores to accept payments in cryptocurrency. However, you will still be able to do a one-time withdrawal of all your funds from your Paxful account and send it to any wallet address you choose. Ethereum is the second largest cryptocurrency, after Bitcoin. For USDT (Tether USD) we allow two send-out options from your Paxful Wallet: Ethereum (ERC-20 USDT) and TRON (TRC-20 USDT). For more security, check all the toggles under the Enable 2FA column. message after clicking Send means that the BTC address is still being generated. DO NOT! Also, pay attention to the reputation of your potential trade partner. When searching for offers in the Marketplace, enter your search criteria, like the type of cryptocurrency you'd like to buy, your payment method and currency, and how much you'd like to purchase. Although its rate can fluctuate a bit, it maintains a 1:1 representation of the US Dollar on the Ethereum blockchain. The Bitcoin price on Paxful is never equal to its official market rate as sellers charge a fee to convert traditional currency into Bitcoin. Paxful is a peer-to-peer online marketplace that allows you to buy and sell Bitcoin (BTC), Ethereum (ETH) and Tether (USDT) with anyone in the world. Log in to your Paxful account, hover over your username on the top right of the page and click Settings from the context menu that appears. The Self Declaration dialog box appears.3. 2. You will then be prompted to type in the custom provider name. 4. Lightning is supported by many BTC wallets and exchanges and is usually used to send small amounts of Bitcoin (also known as micropayments). On the left side, youll see a menu with the total amount of crypto you have in your Earn Wallet, the amount of interest youve earned, and next weeks interest payout. Completing the CAPTCHA proves to us that youre a human and gives you access to our platform. And finally, read through the. Its important that you do not give other users your contact information to do a trade outside Paxful trade flow. Deposits made after 4:00 pm SAST will be processed the following day. Being polite is about a lot more than your language; its about following their instructions as well. Heres everything you need to know about trading with gold. Outside escrowYour trade partner hints to complete a deal out, Theres no type that matches your problem. After the time period expires. The user did not submit the trade/hash ID of the transaction, Buyer or Seller did not submit a PDF of their bank/online account statement that shows the transaction, The user provided insufficient, false, or edited evidence. You can withdraw your Bitcoin from your Paxful account by sending it out from your Wallet page to another wallet outside of Paxful. Always trade for the whole amount of the gift card. Click "Upload" to send your proof of payment to the seller. Anyone who is sending out 1,000 or more USD in cryptocurrency on Paxful to another platform will need to abide by the new travel rule and provide the appropriate information. Report a scamIf youre selling cryptocurrency and think that the buyer has sold you an invalid gift card, report it right away. Anyone who purchases cryptocurrency from a buyer located in India will be required to pay a 1% tax on the sale, regardless of where the buyer is located. A user may lose a dispute because: Note: Some of these reasons could lead to you being permanently banned from our platform. Example: 1BvBMSEYstWetqTFn5Au4m4GFg7xJaNVN2. 4. For more information, please visit. Yes! Your trade hasnt started yet, at this point. Use trackable shipping methods for delivery by mail. Choose if you'd like to create an account with your phone number or email address and create a password. Also, if you like trading with the user, you can add them to your trusted list. Abusive languageYour trade partner is using abusive language in chat. Check your spam folder. You can leave the Anyamount field empty if you do not have any specific amount in mind. Weve broken down the steps on how to add and use a QR code in the Paxful marketplace: If you created a sell offer with an online wallet, your QR code will automatically appear in the trade chat once the trade is started. Paxful Pay brings together three sides: merchants (selling something), buyers (wanting to buy something), and Paxful vendors (exchanging buyer payment methods to BTC). We will only allow this one time. In case if we do not receive a response from your app, the URL will not be saved, and a Webhook will not be created. Users located in Nigeria can now use their NIN (national identification number) to verify their identity and address on Paxful. Whether you choose a game currency, boost, or skin, you must ensure you have the means to verify the transition of the item. Sometimes, an offer will be removed from the marketplace because it may harm the Paxful community that buys and sells cryptocurrencies. Once you create an account on Paxful you get a free wallet and access to the Classic Dashboard. How Can I Check the Status of My Ethereum (ETH), Tether (USDT) and USD Coin (USDC) Transaction? Be understanding to buyers as some of them may lack trading experience. On the unselected days of the week, your offer will be inactive. For further information visit Paxfuls blog article: Introducing the Travel Rule. The Affiliate Program rewards users when they invite friends on Paxful with a commission every time their affiliate buys Bitcoin. You can still login using your phone number on our web version of Paxfuleven on your mobile device. Making a chargeback or reversing the payment after it has been processed. A: Gift card fees are increasing from 4% to 5%. Price negotiations are strongly forbidden. If you want to upload a file from your device. To set up and configure WooCommerce plugin for your Paxful payments, follow these steps: For more customized solutions you can take a look at our developer documentation here. Please visit our Help Center for more information on the, Log in to your Paxful account, hover over your username on the top right of the page and click, Open the email in your inbox received from, After verifying your email, we also recommend. The Bitcoin blockchain is a public record of all Bitcoin transactions. If you have any questions or face any issues, contact usvia our contact form. Note that if there is a, If you are no longer interested in the trade and have not yet paid the seller, feel free to cancel the trade. If you've only done one or the other, you won't be eligible for the Trader Program. to deliver the gold to the trade partner whether by post or in person. 4. Here are some things to consider: Tip: Prefer public places for Cash In Person trades. 2. As a buyer and seller of cryptocurrency on Paxful, find out when is the right time to file a dispute to resolve an issue. What to do if you still dont have an answer? With an authenticator, you receive a code you will need to input to log in to your account or complete any trades. The minimum trade amount is 10 dollars (also in other currencies). *You may also send us a direct message to help@paxful.zendesk.comand we'll be glad to assist you from there. Keep in mind that our interest rates may change from week to week. To set up 2FA, youll need to first set up your security questions in your, Once the GA app is installed, login into your Paxful account on a, Hover over your username on the top right corner of the page and click. Merchant receives BTC into their Paxful user account. Trading on Paxful requires verification depending on the payment method used or the amount transacted. By doing this you can gather more information about your transaction and where it is in the blockchain. This guide will describe how exactly you can set up Webhooks with Paxful. The Bitcoin you sent may not appear immediately in the recipient's wallet balance but that doesn't mean that the funds are lost. Only the user can access their specific 2FA alert, which is sent via Authy, Google Authenticator, or email. RipperYour trade partner has ripped you off. Find out what evidence you should provide during a trade dispute whether its via gift card, bank transfer, credit card, or other payment methods. This address is a combination of numbers and letters (both uppercase and lowercase) in no apparent sequence. The first step to buying cryptocurrency for game items is to look for an offer that accepts this type of payment. , require full ID and address verification (for amounts higher than 50 USD per trade). Your wallet lets you see your transactions, similar to your online banking account. Enter the amount you are ready to trade in the traditional currency field or cryptocurrency field. If the photo is not legible or if you are not satisfied with it, click Retake and try again. You can create as many Bitcoin addresses as you want and use them any number of times. Buyers who are the most active on the platform and are ready for instant trade. If youre the buyer, youll need to click on the QR code link to visit your trade partners online wallet. By adding a QR code, you can quickly share your online wallet details in the trade chat, or when you're creating an offer. Offer owners can now set a schedule when offers are active to the public instead of deactivating them manually before logging out. To sell cryptocurrency with a cash payment, you can also create your own offer. This prevents you from having to query the API for changes to objects that may or may not have happened and helps you avoid reaching your rate limit. It will free their escrow and let them continue to trade with others who are interested. Tip: You can check the status of your report on the bottom of your trade page at any time. . (Reference the image below for more information.). Paxful takes AML protocol seriously, and we abide by all laws, regulations, and procedures. Instructions give additional guidance to your trade partner and should consist of clear steps. You have entered a non-existing wallet address. How to Buy Bitcoin Instantly on Paxful Paxful 35.9K subscribers Subscribe 2.6K 269K views 3 years ago #BuyBitcoin #Bitcoin #Paxful Welcome to Paxful School! This functionality allows users to have better access to digital currencies and it further helps users seamlessly integrate their crypto needs into their everyday lives. So i locked my account, well now it says to contact support but when you go through the questions it will start all over again. Founded in 2015, Paxful has grown to be one of the leading peer-to-peer Bitcoin marketplaces in the world. 5. One of the reasons why your trade may not be completed at a fast rate is that the blockchain is taking time to confirm your trade. They need to complete a trade with another person. If the seller does not confirm receiving the gold within this timeframe a. will start automatically and our moderators will step in for assistance. Merchants have a complete transaction list available on their Paxful Merchant Dashboard. are safe as Paxful uses a secure URL token system to prevent phishing. iOS fingerprint option should be enabled on a device first. No bank? Guides, technical issues. Additional actions may be taken for severe or repeat offenses, such as being banned from Paxful or restricting the payment method. Click Show All or Any payment method field and select your preferred payment method to buy crypto on the dialog box that appears. Sometimes our emails could be sitting there. To sell cryptocurrency via Bank Transfer, you can also. The guided trade tag is mandatory. Here is a short video that walks you through the verification process: 1. Outside escrowThe vendor hints to complete a deal outside Paxful escrow. In today's video, I'm going to show you how to change your username on Paxful.Open your Paxful application first. Log in to your Paxful account and click Wallet. This means that after youve received payment for your crypto your trade partner can request their funds back, if the third-party payment service allows it. This will help to make sure that you will have a quick trade without any delays from the sellers side. This article will give you an overview of the dispute resolution process. If you would like to see your previous Bitcoin addresses, head over to the. Trusting users is a way to make real connections with them, but just like in real life, be careful whom you trust on Paxful.

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