????? The price of the room approximately $180.00 was well over priced for the room. This 3.5-star hotel has 239 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. Expectations rarely meet expectations. Unclaimed. We appreciate your business and we look forward to you visiting in the near future. Wtf. You can check in from 4:00 PM - anytime. his answer, oh no we dont have that. What are the check-in and check-out times at Hilton Galveston Island Resort? situation with professional decorum and without embarrassing the woman nor upsetting the other guests. The atmosphere was very comfortable and hospitable. Our waiter Carson was also great. Hilton Galveston Island Resort has 3 stars. He took time to recommend restaurants, attractions, shopping, etc. Palm Court serves American cuisine and is open for breakfast, lunch, and dinner. Palm Court restaurant, is open all day and serves Caribbean inspired dishes and American cuisine. Celebrate your special event on the tropical garden terrace or classic Crystal Ballroom. Their QR code that has an online directory of services is not helpful and quite frankly a pain to navigate. My only negatives, which isnt much is that the Front Desk Staff at Check - In didnt go over much at all. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Expectations were not met and the staff clearly let you down and making your stay a great one. I left 3 NEW bottles of shampoo and conditioner in our bathroom and when I went back a week later (because we were on a cruise) they had no recollection of them. Our waiter struck the perfect balance of attentiveness and leaving us alone to enjoy the meal. Which popular attractions are close to Hilton Galveston Island Resort? Carlton working the front desk was extremely helpful and went out of his way to assist us and make our stay the best. Jeremy Bukac, General Manager at Hilton Galveston Island Resort, responded to this review. Self parking is fairly close but bring slippers for your room if you dont want your socks to get Hilton Galveston Island Resort has an impressive staff, My husband & I visited yesterday evening to enjoy the music of a local musician. The property will be renovating from March 3 2023 to July 31 2023 (completion date subject to change). Didn't have to wait to be seated or wait in awful lines." more 5. We look forward to you visiting in the near future. Spend a day sunbathing at the beach only half a mile away, or set your sights on Galveston's top attractions in the area. Self parking costs USD 15 per night. Review. Polite, prompt, friendly and cheerful. PEPPERED BACON, CAJUN-SPICED SCRAMBLED EGGS, CHEDDAR JACK CHEESE, AND YUKON GOLD POTATOES IN A SPINACH TORTILLAServed with House Roasted Salsa, HAM AND SWISS SANDWICH WITH A FRIED EGG AND AVOCADO ON COUNTRY WHITE BREADServed with Smothered Hash Browns, POACHED EGGS, REFRIED BEANS, PICO DE GALLO, AND QUESO BRAVO IN A CRISP CORN TORTILLA BOWLServed with Spanish Rice. larasV1297ZN,Thank you for your kind feedback! We've been Hilton Honors members for a long time and stay at Hilton properties all over the country. Share. However, housekeeping was extremely rude about the DND tag on our door and one employee argued with my husband as she wasnt ready to clean our room. Improper response and attitude. The cleanliness of the hotel and the hospitality of our associates is very important to me. Service was slow, yet everyone in our party was charged 18% gratuity. Palm Court serves American cuisine and is open for breakfast, lunch, and dinner. We look forward to you visiting in the near future. There was quite a line at check in and moved slowly. Great night, food was amazing, Made a reservation for our wedding elopement a week in advance for a party of 10. The signature drinks start at $5, $4.5 calls, $3.5 wells, apps are $4 to $7 depending on what you want. Are you sure you want to delete this question? The experience we provide our guests is very important to me. Only to find out after traveling from a different state to get there, I was informed that the pool was closed Friday and Saturday from 10-5pm for a private event. Steakhouse Galveston Booked 28 times today At Number 13 Prime Steak and Seafood we believe in creating a unique experience for every guest. Once again we do apologize for services not received and we look forward to making this right. Starbucks and other favorite breakfast spots in Galveston. Claim your listing for free to respond to reviews, update your profile and much more. The fishing pier and Galveston Island Convention Center are both within walking distance, and Moody Gardens, the Grand 1894 Opera House, and Pleasure Pier are within a 10-minute drive. Accept. You stay at a nice hotel and park securely for free. We do our bet to host local musicians in our lobby to create ambiance and fun for our guests. The first impression from the staff was amazing, and it didnt stop there.We had a room with an amazing view of the Gulf of Mexico. There is no hard book of directories of services. This is the version of our website addressed to speakers of English in India. Do they have Happy Hour? Great food, doesn't deserve bad comments by Karen. When you go (I highly suggest you do), ask for the manager "Joey." Overral the hotel stay was nice. Staff was great and helpful, and I loved the ability to use my phone to check in and out and also as my room key. Claim your listing for free to respond to reviews, update your profile and much more. We placed our order with the help of a very agreeable server and finally got our drinks. * Sundays & Mondays Enjoy salad, dinner and dessert for two for $34.95! Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. The pool is a great size and a big section for kids to play and on the other side a, The kids love the pool and the slides as well as being able to walk to the beach, and. This property looks great on line, but has definitely needed repair FOR YEARS. We had a table by the window with a fantastic view of the gulf! We weren't informed. calimari as an appetizer but never received it. Whether you dine in our family-friendly lounge or poolside, all guests are guaranteed a spectacular view. Staff were all wonderful from the front desk, porters to waitress. Then we had to decline the first food served to us because it was not what we ordered. Just a short distance from Houston, this coastal jewel offers a dizzying array of fun family activities, historical architecture, fresh Gulf seafood, world-class attractions, and unforgettable cruises. But two people told me there was a guide upstairs and when I told them there wasnt they told me housekeeping would bring one up and you guys dont offer that. 0 reviews. All staff were friendly and accommodating. This is not the service we are awaiting - Even we requested a daily makeover of our room, the room was. We will be staying here again the next time we are in Galveston! Is parking offered on site at Hilton Galveston Island Resort? To use our mobile site, please enable JavaScript. Wonderful food and drinks but none of us needed the added aggravations.More, Kevin was amazing. Congrats on a long and happy marriage and please come back to our hotel. Best wishes! These are some restaurants with a large number of reviews near Galveston, TX: What are the best restaurants with outdoor seating? And I suppose one has to ask for a mini fridge which was advertised. Blakes Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Food was delicious! He was very helpful and he was diligent about meeting my requests and was able to get my reservations made quickly and efficiently. The fried calamari plate was good. The room was comparable to other Hilton's I've stayed in but cramped. We had adjoining rooms which was convenient and great beach view as requested. I have some hometown friends coming to visit on Memorial Day weekend and although I felt it was a long shot, I spoke with the front desk - Brandon - to see if I could get accommodations so close to the holiday weekend. I have a special diet so its very hard for me to eat off a menu but the blackened fish tacos and the Caesar salad was very good. The food was phenomenal and fresh. Payments made by partners impact the order of prices displayed. Thankfully, it only lasted for 1 hr. Is parking available at Hilton Galveston Island Resort? He was attentive and kind and was a perfect server. When my husband came back to the table, he had to use a napkin to dry his hands because there were no paper towels in the mens bathroom. More. Enjoy laid-back ambiance with comfort food classics at Blakes Bistro. Area: 690 sq ft, Occupancy: 12 - 110 Thank you for your kind words about the hotel and staff. The drinks were on point. Overflowing trash with a filth", All "Restaurants" results in 5400 Seawall Blvd, Galveston, TX 77551. Wi-Fi didn't work. Fri & Sat: 7AM-10PM, This website or its third-party tools use cookies, which are necessary to its functioning and to enhance site navigation, analyze site usage and our marketing efforts. The service was great and the beer was cold and refreshing. Please take a minute to subscribe and we will keep you posted on all the exciting news and events taking place in our area! 3. It would be a nice amenity and you might want to have your housekeepers check the towels that they roll up so prettily, because that was right there and could have easily been seen if somebody bothered to look, maybe it was even from the housekeeper, I dont know. Having to wait for a table is not unexpected so we sat down at the bar. We apologize on behalf of the staff and we look forward to making this right. Stay active in the fitness center or take a trip to the beach, just steps from the hotel. Galveston property disappointed our family this trip. Save. They really serve you an abundance of food and we felt ashamed to leave so much food untouched! We complained of the noise and Peggy right away put us in the tower in a brand new renovated room that was beautiful. The drinks were good. Was plated with French fries and fried onion strings and alsocame with a prior side. After reading some other reviews, we had low expectations, but my wide and I stayed here for a romantic weekend using airline miles. Guests can enjoy poolside cocktails and light dining at Coconuts Bar and Grill or . We appreciate your feedback during our remodel and hope you come back to stay in our newly remodeled rooms in the near future. This is the version of our website addressed to speakers of English in the United States. Thank you for everything. I made my reservation and off we went. Thank you so much for your kind words about the hotel staff. There are several wonderful restaurant within walking distance, but Landrys (located next door) is clearly the place to go.If youre searching for a nice place to stay prior to, or after your cruise you cant go wrong with the Hilton Galveston Island Resort. More Details Bass music from pool party was deafening even on the 10th floor. Waitress was great , totally not her fault. Are pets allowed at Hilton Galveston Island Resort? As a guest of Hilton Galveston Island Resort, you'll find an outdoor pool, a spa tub, a sauna, and a 24-hour fitness center. He said he wanted to go to the hotel in Galveston that I brought him to with the lazy river in pool and the swim up bar. My wife and I enjoyed the salmon and fried shrimp. Please see our partners for more details. We enjoyed and we dont mind coming back here. We had an amazing stay at the Hilton for our honeymoon. My husband had the fried onions & jalapeos and I had a dinner salad. If I was drunk then put me out and not serve me atall. A bit over priced I think but we would stay there again. Please see our partners for more details. Everything seemed to be an effort. There are not enough words to describe his kindness. Area: 348 sq ft, Occupancy: 70 - 320 Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter. What we received was so much more. I booked prepaid for a executive suite for 7 days months in advance, and was given a regular room that had mold in bathroom ceiling, broken clothes hanger in the shower, constantly running toilet, and the balcony door did not lock. Think breathtaking Gulf of Mexico views, strolls on the beach, and lazy days by the pool cocktail in hand. I did notice a few guests who were very rude to the staff and surprise surprise those folks didn't get very good service--and they. My husband and I both ordered the fried fish tacos and they were delicious! Can a gluten free person get a good meal at this restaurant? They really serve you an abundance of food and we felt ashamed to leave so much food untouched! I will personally follow up with our housekeeping team. I did not have happy hour at this visit, but in the past I have. I have contacted the Director of Rooms (Quinn B) and he has asked that you contact him to discuss this. BellaCouture59,Thank you for taking the time to provide valuable feedback on your stay. Celebrate your special event on the tropical garden terrace or classic Crystal Ballroom. Then, it was evident they simply switched pillows (didnt change pillow case) from one room to the adjoining room (obvious by strands of red hair to room with only brunettes and pillow stains from spilled coffee). Even tho' the view was spectacular in the morning, the lights at night only allowed you to see the pool area below. Offering location close to The Seawall, the resort overlooks gulf and has an American-style restaurant. This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Got a question about Hilton Galveston Island Resort? We look forward to you visiting in the near future and exceeding expectations. Hilton Galveston Island Resort accepts credit cards. More Date of stay: May 2016 No one even acknowledged we were sitting there for 10 minutes when my husband flagged someone down. No view of ocean and could only see parking lot. Please feel free to reach out to me directly to provide any additional feedback, as I always welcome the opportunity to "Make It Right".Jeremy Bukac(409) 744-5000 ext 705. Hilton Galveston Island Resort places you within 3 miles (5 km) of popular attractions like Galveston Seawall and Galveston Island Historic Pleasure Pier. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. They will confiscate it. Thank you so much for kind words about the staff and hotel. all. These are the best restaurants for lunch near Galveston, TX: People also liked: restaurants with outdoor seating. Lovely room with a great view of the gulf! Had the breakfast sandwich and coffee. Guests are provided with hand sanitizer and masks are required in public areas. He personally greeted our table multiple times and entertained my daughters. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Overall good. Room was not nearly as good as shown on Hotel.Com website. After the cruise, they say it runs every 30 min. Save your money and stay at a motel/hotel that lets you park for a week. JOIN US FOR FRIED CHICKEN & PASTA NIGHT! Yuck. Area: 3,400 sq ft, Occupancy: 2950 - 4700 This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Review. If your staying here for the cruise shuttle, save your money. Go eat at Long John Silver's for 10.00 instead of 60.00. Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. The room was decent, the cruise parking/shuttle was awful. Its 240 guest rooms are spacious and well . Stay at Hiltons' a lot and we're rarely disappointed. by Galveston Historical Foundation, Request your Official Galveston Visitor's Guide Today. Normally we would provide 4.5 Stars for this Hotel. Enhance this page - Upload photos! Definitely a cut above the other Hotels I've patronized. We were greeted right away. Plus with several restaurants within walking distance, youll always find something tasty nearby. My mom and I stayed here April 21-23 to attend a bridal shower in Bolivar and we had a WONDERFUL time. Must mention excellent waitress Nancy and her trainee Oksana. Sorry to ramble on but our dining experience could not have been better! Are any cleaning services offered at Hilton Galveston Island Resort? This website uses cookies to enhance user experience on our website. Property Features. Guest services this evening was very unhelpful although the sweet lady did have a great smile, I was told housekeeping would bring me a guide but that was not the case. The room, the food, staff and location were superb. We had a wonderful view of the gulf also. The restaurant is very large and has a private room for groups. Wonderful food and great tasting drinks. Thank you once again for your business, and comments, and we look forward to making this right. Very appreciated! after check in. Chose Hilton since we are in their Honors program. Blake's Bistro Buffet has returned Saturdays and Sundays from 7:00am-Noon. Are you sure you want to delete this answer? Joseph G,Thank you for taking the time to provide valuable feedback on your stay. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Hilton Galveston Island Resort has an outdoor pool and a 24-hour fitness center, as well as a sauna. Great if you like everything breaded fried, less so if not. Another member of our party stayed at the hotel and called in an order. Hilton Galveston Island Resort, Galveston: See 3,653 traveller reviews, 1,078 user photos and best deals for Hilton Galveston Island Resort, ranked #10 of 57 Galveston hotels, rated 4 of 5 at Tripadvisor. The elvators were really dirty. Sorry for the delayed response.We've been on a road trip. That bothers me and Im not even a drinker. I am very impressed with Lacey Douglas and her staff and I will be making all of my future stays in Galveston at the Hilton Resort Inn. This property puts you in the centre of Galveston, in 10 minutes' drive away from the . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But the service was great, it was the management that said they wouldn't serv me unless I agreed to not order any alcohol,. There's a restaurant on site. Disregard the negative comments. Add a photo. I have read your comments that you have stated and I am completely taken back on what you have said. Most of the negative comments appear to came from those who wouldn't be satisfied with any service or meals at the Landries price point.. I chose this hotel because my son requested for his birthday. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sun-Thurs: 7AM-9:30PM Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Nice locality, very friendly staff, nice pool, wonderful renovated rooms at top level floor. We also have a relaxed lounge offering drinks and snacks, a seasonal swim-up bar, and room service. In fact it says if its found in your room, what? Scholes Airport is 10 minutes away. - See 3,653 traveler reviews, 817 candid photos, and great deals for Hilton Galveston Island Resort at Tripadvisor. One of the worth Hilton I visited, this hotel needs urgently to be renovated ! Express check-in and check-out and contactless check-in and check-out are available. Chef Joe is a wonderful part of our leadership team and is always focused on providing great food and service to our guests. You wont be sorry. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. He told my son that he was sorry and that he could go from 9-11am the next morning and offered us to go to the pool next door at the San Luis hotel. Rserver DoubleTree by Hilton Hotel Galveston Beach, Galveston sur Tripadvisor : consultez les 1 334 avis de voyageurs, 529 photos, et les meilleures offres pour DoubleTree by Hilton Hotel Galveston Beach, class n18 sur 58 htels Galveston et not 4 sur 5 sur Tripadvisor. Good service. I am so sorry to hear that you had a poor experience at the hotel and the staff did not exceed expectations. The cruise port was located on Galveston Island, so it was a natural choice to select a pre cruise hotel located on the island.We chose Hilton Galveston Island Resort because of its proximity to the cruise port. I have reached out to the Director of Rooms (Quinn B) and he has asked that you contact him to discuss your previous stay and how he can make it right. I apologize that we did not exceed your expectations. Orderedcalimari as an appetizer but never received it. 1.08 miles away . What an excellent dining experience. We will be back! The store never opened. Are there opportunities to exercise at Hilton Galveston Island Resort? Plus the cost for a room over Easter was $400! Podcast: The Longstanding Legacy of the Galveston Scottish Rite, Celebrate World Oceans Day in Galveston, Texas, Podcast: Turning Destruction into Art, Galveston's Remarkable Tree Sculptures, Participating Homes Announced For The Galveston Historic Homes Tour, 3 Blissful Days in Galveston: An Itinerary to a Leisurely Island Time Adventure, Take a Self-Guided Tree Sculpture Tour in Galveston, 601 Tremont St Galveston, We had a tilapia with crab topping. The hotel was under construction. Thank you both. We were only passing through on the way for our cruise but definitely want to come back and spend more time! Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Dining and drinks Foxtail, our sleek, modern restaurant with coastal influences and gulf views serves local dishes with a twist. Will stay at different hotel next year. Guests can also check out the latest sports games with one of our bistro televisions, seven days a week. We got a newly renovated room (deluxe gulf view) which was so nice and clean! We placed our order with the help of a very agreeable server and finally got our drinks. Hilton Galveston Island Resort 304 $$ "Tomorrow I will review the restaurant on their Thanksgiving brunch. Dear shawns41, Thank you so much for taking the time to review our property and bring these concerns to our attention. Hilton Galveston Island Resort is located on the Galveston Strip, a short 3-minute walk from Galveston Island Convention Center and 9 minutes' walk from 61st Street Fishing Pier. Experiencing different and unique locations is something we look forward to. What is there to do at Hilton Galveston Island Resort and nearby? Then after staying the night, the next morning a cup of coffee will cost you $3.00. Breakfast was great as well. We experienced exceptional service, location and stay while at this hotel. Both were very well prepared and presented--and delicious. Good service. C5479HXjenniferh,I'm glad to see you had such a great experience! How is Hilton Galveston Island Resort rated? I hope you join us again whenever your travels bring you back to Galveston! Service was exceptional. Other highlights include a poolside bar, a sauna, and a terrace. Personal protective equipment will be available to guests. This is the version of our website addressed to speakers of English in Ireland. Review tags are currently only available for English language reviews. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Definitely would return. Wonderful food and drinks but none of us needed the added aggravations. Does Landry's Prime Seafood & Steaks offer takeout? Guests can enjoy poolside cocktails and light dining at Coconuts Bar and Grill or . Okay so the brunch was very." more 4. The receptionist at check-in was not friendly or helpful, just a shad off snobbish. My twin daughters and I dined at the Palm Court restaurant which is centrally located on the Lobby level of the hotel. Located just steps away from The Galveston Island Convention Center, Hilton Galveston Island features 239 guest rooms, and offers 13 meeting spaces for your next corporate meeting or company retreat. $10 PS check your credit card statement, they tried charging me an extra $30. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton galveston island hotel galveston, galveston hilton, Frequently Asked Questions about Hilton Galveston Island Resort. We were seated immediately upon arrival. If so, how? Galveston Island Hilton Resort has a fitness center and a business center with free WiFi. Hilton Galveston Island Resort 3,655 reviews #3 of 5 resorts in Galveston 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874 Visit hotel website 1 (855) 605-0316 Write a review View all photos (1,080) Traveler (725) 360 Panoramas (31) Videos (1) View prices for your travel dates Check In / / Check Out / / Guests Served family-style, for two people Menu Gluten Sensitive Menu Wine List For delivery If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Does the restaurant accept reservations? Then take a taxi to the ship. Plunge into this Galveston hotel's tropical outdoor pool and savor cool cocktails and light dishes from the swim-up bar and grill. Note: your question will be posted publicly on the Questions & Answers page. We could not pass each other between the TV and bed. I was quickly served a separate order of onions and the server acknowledged that I was correct about the onions rather than French fries. Excellent food and service last night at Landrys. From oversized sandwiches and authentic Tex-Mex to gourmet burgers and traditional breakfast favorites, this Galveston treasure only features the best for breakfast, lunch and dinner. With our winning combination of impeccable service, superb cuisine and passion for detail, it is no wonder it is the island's best kept secret. They also have a very nice covered patio with several tables that get a little closer view of the water! Host a corporate meeting in one of the hotel's boardrooms and stay productive in the professional business center.
Marlin 39 Century Ltd Parts,
Amy Hutchinson Rocky Mountain Vet,
Who Is Bakari Sellers Wife,
Articles H