You would need to use the Tune > Restore OTS Maps function and it will then show the newer map versions downloaded in firmware. Here is one that we have in the office and would highly recommend. Did I purchase the incorrect accessport? Allow the AccessPORT to be plugged in for roughly 30 seconds to allow new drivers to be installed. Can I Connect My Ethernet Cable to My Laptop? This guide will explain how to connect an Ethernet cable to your laptop, whether it has the correct port or not. Sorry for the troubles. Depending on the update, you may need to reflash your vehicle with a new map file once the updates have been applied to the Accessport. 3. Also, feel free to call in to support as well. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Any suggestions? This article was co-authored by wikiHow staff writer. First thing we always want to confirm is that there is a battery charger on the car, but I assume you already tried that. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. I drive a brown 2004 WRX wagon with more modifications than a sane person should admit to. Modems usually only have one "Internet" port which is usually used to connect the router to the modem. Include your email address to get a message when this question is answered. If all checks out, you may either have a bad motor or sensor. Do I have to update the firmware or what can I do for it to recognize the 2018 subaru wrx? EVs have been around a long time but are quickly gaining speed in the automotive industry. That code generally indicates an issue with saving your factory data. He studied graphic design at Pikes Peak Community College. If your network hardware (e.g., your router, modem, and/or cable) isn't working correctly, you may not be able to connect to your selected network. If you give us a call at 866-922-3059 or email [emailprotected], we can help you troubleshoot. Most of them will be simple plug-and-play affairs, with no need to install any extra drivers that Windows or macOS can't find themselves, but double-check compatibility with your laptop and operating system before buying. So one side had port fast configured it STP shows as edge port type and it is sending BPDUs. Come join the discussion about performance, engine builds, exhaust, modifications, troubleshooting, maintenance, and more! So, lets run through a list of the most common problems and how to resolve them. That firmware version is older and may be from before we made USB protocol changes. In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage. It is just a standard USB to Micro-B cable . You can usually find your Wi-Fi name and password on the bottom of the router or in the user's manual. Voltage above or below may result in communication failures before or during the flash. My accesport with this new cord is not turning on within the car, Ive checked both sides of the cord, also I went and updated my accessport AFTER, still not turning on in the car. Thanks for the reply Bill!! If they do, you will need a USB hub like Tonytouch mentioned. 03-07-2019 The V2 Accessport is only compatible with USB 2.0 ports. If you don't have an Ethernet port on your laptop, then you'll need to use an accessory to provide that functionality for you. The AP3-SUB-004 unit you have is specific to USDM vehicles. Bill. How do I connect an Ethernet cable to a wireless router? Port path cost 19, Port priority 128, Port Identifier 128.71. | www.cobbtuning.com If the dealer has updated your ECU to a non-supported ROM we may have to add support for it. Locate the OBD port on your vehicle and plug the AccessPORT OBD cable into it. Open AccessPORT Manager software and plug in your ALTA AccessPORT and click the Connect button. For an ADM vehicle, youll need our AP3-AUD-SUB-004 part number. If that doesn't work, give our tech support staff a call: 866-922-3059. Ill ask one of our customer service representatives to reach out and get a service ticket started with you. Where can I get the network security key? Connecting to Wi-Fi on Windows 10 1 Make sure your network is running. Describes the SerialPortNames property, which gets a collection of the names of the serial ports on the computer. Please don't forget to rate this post if it has been helpful. I have a 2017 Audi A3 2.0T FWD. The $400 update is only an update. Ive tried every port on my laptop and im using the ap cord but have also tried another cable. Sometimes the connection can get hung up in the AP is already plugged in when you boot Manager. As it turns out, t=we discontinued support for the v2 a couple of years ago. In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage. In order to utilize the Accessports logging/monitoring function it needs to be installed (or married) to the ECU. 3. If it won't recognize the AccessPORT, try a different USB port. Thanks! Hey Steven, what is the Accessport part number and firmware version? For the most robust but location-specific expansion of your laptop's ports, you can use docking stations. Im sorry to hear youre having issues. Troubleshooting questions are best handled directly with our support team since it can be a lengthy discussion that isnt suited for the comment section. Just wont update. Typethe network password, and then selectNext. Choose the account you want to sign in with. This port is used only for connecting end-user devices such as computers and printers. But Im not. Is it possible for the cobb AP to overwrite it? There are a few things that could cause that issue. 2. Today, internet access is needed to do just about everything. Enter your network password. Ive installed a Cobb Accessport successfully in the past on 4 different VWs, including 2 Mk 7s and a Mk 7.5, This is the first time Ive had any issues at all; Unable to set ECU into data transfer mode. Jonathan Fisher is a CompTIA certified technologist with more than 6 years' experience writing for publications like TechNorms and Help Desk Geek. If your Accessport is having trouble communicating with your car and you patiently go through each of the recommended steps you will almost always figure out the problem. In doing so, you have to connect the Ethernet interface of the user computer to the corresponding interface of the Switch, and you . Today, however, it's uncommon to see Ethernet ports. Almost certainly, yes. Make a mental note of the last time the car was serviced by a shop or dealership. Usage of this posting's information is solely at reader's own risk. 3. Message showing is An error ocurred while updating the Accesport. In this video I show you guys how to tuck wires, install an accessport into your car, and how to import maps (tunes) from your computer onto the accessport!Special thanks to TheAPGuys for helping make this video possible.They did not sponsor the video but I appreciate their services enough to make a video out of this installation. Choose the Wi-Fi network you want, then selectConnect. I will give your email to our support team and have someone reach out to you to help resolve the issue. You may need to disable Wi-Fi or tell your laptop to prioritize the Ethernet connection to make the most of it, but the setup is straightforward. Then reconnected, cleared any error codes from the car, and tried again. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). We allow it when possible, otherwise, its usually not an option. hi i just purchased the cobb access port but i keep getting cant communicate with vesicle i have tried multiple time to install but it always stalls out from 9% up to 44% need help please. There is a long list of potential reasons why an Accessport may have trouble communicating with a cars ECU when attempting to complete a flash. When you first install the Accessport by selecting Install from the main menu, the Accessport will recognize your vehicle, save your factory ECU data, load the proper maps from the background memory, and then flash your vehicle's ECU with the map you select. So when we configure switch port as access port and portfast is . I have a 2021 GLI and an AP3-VLK-002 and It is giving me the code, vehicle is not supported by this Accessport., It likely just needs a firmware update. If you let us know what car you have (Make, Model, Year, and ECU ROM version if possible) we can better help. The ability to easily adjust amps and volts and the fact that it isnt a jumper makes it the ideal option. I am running 1.7.4.2-20224 and have 2011 BMW 335XI USD with Automatic. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage. 2019 Audi A3 (8V) Quattro S Tronic USDM So it varies from car to car. If you get a message about unsigned drivers, make sure you click on option to continue anyway. Both the router and the modem must be turned on. With root Bridge switch sending BPDUs and other switch receiving it. You cannot connect more than one accessport to a cars ecu at a time. Trying to update the firmware and keep getting an error saying to use another usb port or cable. Corrosioncan spread from the connections to the board and ruin the entire unit. 707-332-3534 Make a list of modifications the car has besides performance mods (audio, security, lighting, air suspension, etc.). Yes, you will need our Accessport Manager software in order to interface with the Accessport when connected to your computer. JavaScript seems to be disabled in your browser. Enjoy! If it doesn't show up, the AP drivers may not be installed correctly. I am experiencing a similar issue to the above, I have tried multiple ports cables and various adapters. Install AP Manager. Vehicle Name: WM 2007-2008 MAZDASPEED3 / Axela / MPS Customer Support Email:[emailprotected]. Customer Support Phone: 866-922-3059 Sometimes if the memory is close to full an update will fail. If it has been a good long while, do this first. The Fora platform includes forum software by XenForo. Use these resources to familiarize yourself with the community: Customers Also Viewed These Support Documents. Click Next to connect to the network. Your network's name will most likely have your router/modem name, model number, and/or manufacturer name in its title if the network hasn't been set up before. I went to your website and updated firmware successfully. Hi Sergio! 7 speed FWD 2017-2018 in your support section. You can also connect to the internet by connecting an Ethernet cable from your computer to a LAN port on your modem or router. Are you getting an error when you try to update the Accessport? It was just a problem with my computer. Select the Network icon on the taskbar. This is only 3 months old and I bought it new. If you give us a call at 866-922-3059, we can help you troubleshoot. Describes the My.Computer.Ports object and its members. Ifyou purchaseda used Accessport,check to be 100% sure it is not still Married/Installed to another car. The Author of this posting offers the information contained within this posting without consideration and with the reader's understanding that there's no implied or expressed suitability or fitness for any purpose. I can still import maps and export logs. I've tried 2 different usb cables and still nothing. On the Wi-Fi quick setting, select Manage Wi-Fi connections . 2017 Audi A3 (8V) Quattro S Tronic USDM For the best experience on our site, be sure to turn on Javascript in your browser. If you don't need the Internet to be available to wireless items or users on your network, you don't need to use the routeryou can connect your computer directly to the modem instead. It also mentions that if you are using a Windows 10 machine, you may have to update the Accessport on an older machine as Cobb has decided to blame Windows instead of updating their product. That is definitely not normal or expected behavior. 10 responses to "Updating Your Accessport" Also, you can call our support line at 866-922-3059.