When you reach out via phone and email asking for a refund or to receive the actual tickets with barcodes, they ignore you. Waited more than 30 minutes and they said this was final sale so no refund. I didnt know it was a ticket broker until they sent the email with the link to the tickets. They are similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox. WebTicketmaster Customer Service. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. I found the site to be reliable and completely legit. All the flight, travel-booking, Hotels and so on was alredy refunded, but Ticketmonster disapered! I have zero trust in this company as they are UNETHICAL and acting like SCAM ARTISTS. Be in the restaurant know. Anyone can write a Trustpilot review. Enter your phone number to get your one-time code. We are waiting too long for the refund now. WebContact Contact Us Questions, comments or concerns? All of a sudden they stopped emailing and my efforts for a refund was futile. I did not realize I was purchasing from a third party agent before they were on sale to the general public. If there are any other questions there is a FAQ section on Ticket Monster. NEVER EVER user these people. For example, look at our Bank of America Customer Service page. Would not cancel sale after I immediately realized the deception. Live Chat is only available to customers with an existing ticket order via a computer, tablet or mobile device. This is the worst and most untruthful, useless company I've ever had to deal with. Will my seats be side by side? Absolutely no one answers to my concrete question. However we have nothing but good things to say about ticket monster. GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. Never rece3ived tickets. I was trying to contact- but they told me, they moved to Orlando, FL. Not happy!! My child is extremely disappointed because we will not be seeing the show. 6 months later they still have not payed anything and generally only reply with automated messages. Ill avoid them at all costs going forward and will tell anyone who will listen about what a horrible company this is . Tickets received were screen shots and did not include the barcodes from the original (legitimate) TicketMaster. As we got to 3 days before the game, we contacted customer service for a more exact time we could expect to get the tickets. Please don't use this service they are stealing people's money! If you Cancel your listing, we will transfer the tickets back to your Ticketmaster account. Covid 19 caused my event to be cancled and this place gives me a credit for a event not my money back im laid off and would like my money back but they will not give me my money. WebWith our easy ticket purchasing system and E-Ticket option, you can simply print your tickets and go! TicketsatWork 1. Visit Website. Ticket Monster cant find my tickets now! Stay the heck away. Given that my event date is approximately a month away, I can guarantee I will not receive a resolution before that time. Never any problems. Thanks. Your review recommended to be at least 140 characters long :), TicketMonster Address: 165 Madison Avenue #202 New York, NY 10016. I appreciate the thoroughness of the three reps that contacted me on a Sunday! Moreover, you can also contact us directly at any time so that we can offer you the best-possible service. They will cancel your purchase up to 1 hour before an event and offer you nothing except a "Sorry - It's in our Terms & Conditions". WebEstablished in 2010 and located in South Korea, TMON is an e-commerce platform selling various different retail styles. Waiting for AAA to open with claim number to ask where my money is again?!? Thanks! Wtf. Web308-310 Raymond St, Sale Mon-Fri 8am-5:30pm, Sat-Sun 8am-1:30pm Lovell's Newsagency 246 Wyndham St, Shepparton Mon-Sat 9am-5pm, Closed Sundays & Public Holidays Terms of Use, How to Avoid Fake Speculative Tickets for Live Events, How Ticketmasters Face Value Exchange Works. Do Not Sell or Share My Personal Information. They absolutely refused to issue a refund. I explain that they cannot transfer the amount to the same card used to buy the tickets because the card had to be changed as I lost it. Verification can help ensure real people write reviews about real companies. Thank you. TicketMonster also goes by or is associated with the names Ticket Monster LLC, Ticket Monster. It's now nearly a year later, the concert is cancelled and I am STILL WAITING FOR A REFUND and their website is now down. I would call this incredible . i ordered tickets in may and the concert is fast approaching. We are waiting on all NHL teams to respond to all refund requests. Booking reference is 21672257; Ken Sparks Date of experience: December 15, 2022 Reply from Ticket Monster Jan 9, 2023 We I do NOT recommend using Ticket Monster. I felt mislead on the phone thinking this was an upgrade. They have admitted to me multiple times on the phone that they know I didn't get my tickets and they never sent them. Probably the worst service I ever experienced. Meanwhile Ive lost my job and a very close family member due to covid19, a family member who was attending the event with me. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Telephone Ordering tickets: 0900-3001250 (60 cpm) Service: 0900-3001255 (local rate) if you have a question about tickets you have already ordered. To learn more about Ticketmaster's Face Value Ticket Exchange, please read our FAQ. You will be contacted on what we find out. They can't even face the music when that's all I wanted in the first place. I have been trying to get refund fromTicket Monster for tickets last January 11, 2020. NO! Of course Cinemark saying they cannot handle this issue because it is sales by Ticket Monster. All tickets and orders associated with your account will show here. Do not ever even contemplate buying anything from these people. I contacted Ticket Monster and we worked it all out. Contacts Job Department Search Contacts George Hodgson CTO Executive Engineering , Operations 1 Please resolve my issue. Concert rescheduled due to covid. Credit and debit card payment options are available with a 100% money-back guarantee if the event gets canceled. Please provide us with the order number so we look at your order. When Thank You. Please use Cambridge gate if you arrive at Windsor and Eton Central station. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. I bought them on AAA's web site with my credit card number. WebProvide your ticket information, including section, row, seat number and corresponding barcode. All cpments you can find in the net are really true: This company is either not willing or not able to pay the refund if the event is cancelled. I did not realize I was purchasing from a third party agent before they were on sale to the general public. Placed an order (#*******) for Disney World in early Jan. WebMy Account. Back in February I bought 4 tickets to the NCAA Football game in Orlando on Saturday November 2nd.I live in Denmark and we are leaving for Orlando Frday November 1st so I have contacted the company on their service(at) ticketmonster.com mailaddress.No reply and we are 4 days way from leaving.Very poor service and I am afraid our money is lost.I would not recommend this service (or lack of) to anyone.Per Loevgren. We will gladly reach out to the broker and see if a refund can be obtained. WebBy Invitation Only puts the extraordinary within reach. We are awaiting to see if the brokers are able to get a refund from the venue. button. A new Senate bill targets Ticketmaster and Live Nation by protecting venues from multi-year exclusivity contracts that allegedly create a monopoly. You have a 50/50 chance of ever getting your tickets. I bought 4 tickets to Hamilton in Chicago twice and got zero tickets at all. Look at all of these reviews 95+%% call these people Shysters! Claim your listing for free to respond to reviews, update your profile and manage your listing. Ticket Monster Reviews 633 Poor. We bought tickets in February 2020, for th price of 827,95 and- couldnt travel, because of corona. DONT USE THIS SERVICE! I will not be using them again. They were electronic tickets that arrived about 3 weeks after the original purchase. Have reached out several times for a concert that was cancelled for July 13th, journey and the pretenders, order number 1235416. WebIn that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. 1. Need help with an existing order in your Ticketmaster account? STAY AWAY from here. Read More Contact Who is TMON Headquarters Dongil Tower 38 Teheran-ro 114-gil Gangnam-gu, Seoul, Seoul, Korea, Republic of Website www.tmon.co.kr Revenue $199.4M Industry Business Services General Business Services I was told via e-mail by a rep that I should no longer reach out to them about a refund as it floods their system. Can I request a particular delivery type or ticket format? WebGet Grace Park's email address (g*****@yahoo.com) and phone number (323440.) at RocketReach. If the show is postponed then a refund cannot be applied but if they are indeed cancelled we can always check with the broker. We appreciate the opportunity to speak. Their website has access to any live events. Share your Ticket Monster review below (or click here). Was told that I could take those seats or get a refund and nothing else that they could do. (833) 769-3955. The supervisor doesnt know what customer service is. I had to phone twice and email twice before tickets were eventually emailed today. I cant get my tickets and I cant get a refund. What a pain.. We appreciate the opportunity to speak. Shipping is always free and there are no surprise fees We bought tickets for a hockey game and received a confirmation mail that our they would be delivered before the event. If the show is cancelled then you will definitely see a refund as well. We also ensure all reviews are published without moderation. 2.1 WebTicket Listing Information 9. WebContact us If there are any queries regarding your order or our services, please feel welcome to contact us by using the following form. Megabus customers are eligible for discounts and savings on a variety of attractions, movies, sports, concerts, theater tickets, and more with Ticket Monster. Now the game has been officially cancelled I have had no communication from them at all and again had numerous emails ignored and no sign of any refund. I usually buy my tickets off Stubhub, but this show was restricted from selling on Stubhub. For obvious reasons, the show was cancelled, and the ticketmonster.com representative I spoke with mentioned that I would receive a refund. Don't purchase your tickets with ticket monster. WebGo to Ticketmaster.com and sign in to My Account. The confirmation email came through, no problem. When demand exceeds availability, a lottery-style process will determine which registered Verified Fans will receive a unique access code and which will be put on the waitlist. Ticket monster never owns the tickets, they broker a deal and cannot ensure delivery of commitment. US Citizenship & Immigration Service (USCIS) Customer Service. We did compare TicketMonster vs StubHub because some might ask, whats the real difference, and is StubHub legit and reliable? This policy is in effect to discourage unfair ticket buying practices. Ticket MONSTER is a MONSTER of a scam. The man i spoke to said that to allow 45 days to process the refund, but here i am, 90 days later still will with no contact from TicketMonster and No refund. I was sent the tickets a week later as I was expected and was way before the show. One month passed and no word so I emailed again and they said yes they confirmed the concert was canceled and to be patient while they decided what the best way to handle the situation was. Concert got rescheduled they cant guarantee we will get our tickets 2 weeks before so we can sell because we will be out of country. DO NOT WORK WITH THEM. Your experience matters. keywords: is TicketMonster a good site, is TicketMonster legit site, is TicketMonster good, is TicketMonster.com safe, is TicketMonster a reliable ticket source, site is TicketMonster reliable, is TicketMonster safe, Ticket Monster reviews 2021. Plus I should contact Cinemax to fix this issue. My next course is the BBB, the Governors fraud hotline and channel 7 news. Due to the pandemic which started in February a show booked for the Fillmore in Denver for April 1st was "postponed" not canceled officially tho extremely doubtful to happen with the two bands highlighted. Before this virus I bought tickets at AAA for Discovery cove park. Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. Under the Please select a topic section, select Verified Fan. Every call gets a different response. We appreciate the opportunity to speak. >extra event ticket protection (get 100% reimbursed and 24/7 assistance), >options to pay w/ debit/credit card, PayPal, and PayPal credit (monthly payments), >get 10% off ScoreBig w/ coupon code (welcome10) on your first order. Grace Park Top Ticketmaster Employees Michael Wichser Chief Operating Officer. I purchased rod stewart tickets in january 2020, before covid. If theres a lawsuit out for this company, count me in, because this is some shady business practice. However, I could give them away because my name is not on them.really? What is Mobile Entry? Try for free at rocketreach.co Human Resources Manager @ Ticket Monster Inc; @ jtbcplus; @ Kt M&S; Education. Since the venue directed me to them my next step is to reach out to them and the attorney general as well. Neither did we receive any tickets, nor did they answered in time on our requests for support. The NYCB Westbury website directed me to their site to purchase tickets where the price was more than double than Ticket Master. Is TicketMonster Legit, Reliable & Safe in 2021? Or take a look at our CenturyLink Customer Service page. WebSubmit ticket. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I am a legit Ticket Broker who sells over $50,000 of, There should be a class action suit on Ticket Monster/Groupon. AS the the rescheduled date approached I started with emails when they told me tickets would be issued closer to the date of the show. Tickets for frozen Broadway my daughters birthday present. WebHow many stars would you give Ticket Monster? Remember, only Ticketmaster can provide access codes. They are terrible. They said we would definitely get them, but the seller hadn't sent them yet. WebPlease contact the Ticket Office at (414) 227-0511 prior to arrival to confirm tickets are available for pickup. Submit a Support Ticket I have a basic question Have a pre-sales question or general question about how our site / service works? So I called Ticket Monster. WebFargodome Tickets Address 1800 N University Drive, Fargo, ND 58102 Event Schedule (9) Venue Details Seating Charts Select Your Category Select Your Dates Reset Sort By: Date Aug 11 Fri 5:45pm Def Leppard & Mtley Cre: The World Tour Rock See Tickets Aug 19 Sat 6:30pm P!NK: Summer Carnival 2023 Rock See Tickets Sep 9 TBA I obviously wanted to go to the concert not drive 2 hours, pay for parking, miss the good seats, only to find out I don't have tickets! Still NOTHING! Shipping is always free and there are no surprise fees attached to purchases. I just spent a tremendous amount of money on seats and they chose to give me the worst options in the block available. As a 3rd party we do apologize that some of the brokers have not gotten their refunds from particular venues. WebTicket Monster is by far the worst company I ever had to deal with. For Job Seekers; Browse Jobs; For Employers; Find Candidates; Post a Job; Resume Search Need More Help? NO TICKETS. Your ticket(s) will be transferred to ON LOCATION. Ticketmaster estimates that 20-30% of the tickets it puts on sale for popular artists are improperly diverted to the secondary market by bots. Thanks. They say they will arrive, electronically, 1-2 weeks before the show but when I didnt have them 3 days in advance I reached out and they were not helpful. Verified Fan codes can't be purchased or transferred. Join the 631 people who've already contributed. I reached and inquired about the refund policy since the concert was obviously not happening. Heck either I or Buffet may not even be alive then. At home, I could not. His name was Brandon. _______________________________________________. I told them what their email stated about getting the tickets 1 - 2 weeks ahead of time and they just said "the tickets are non-refundable and they are coming from a seller so we have no idea when they will be delivered." My friend today was told too bad so sad no money back In a pandemic? Would not recommend. Ticket Monster was unwilling to provide replacement tickets (because the price had increased again), so we ended up missing the entire event. This was when I called them after having numerous of my emails ignored. Well, two months have passed and I never heard from them again. To learn more about the U2.com subscriber presale, VIP and hotel packages please visit, https://u2.ticketmaster.com/ and https://blog.ticketmaster.com/u2/. Information provided by various external sources. Please provide us the order number so we can look into this matter. Get 5 free searches. I have been trying to contact this company and resolve the issue for over a year at this point. I immediately requested a refund and was ignored. Join the 631 people who've already contributed. CARE-5869300 1222994/Mutch Date of experience: October 18, 2019 Reply from Ticket Monster Oct 19, 2019 Sharing is what powers GetHuman's free customer service contact information and tools. Don't waste your time. I called the company on Monday because I still had not received the tickets and the show is a 2pm this Saturday. I bought tickets from another site for the same concert and was refunded my money MONTHS ago. Find tickets. The lottery-style process will be used to determine who gets off the waitlist. WebPhone Number 866-217-4777 Ticket Monster develops an online portal for booking tickets in sport, concert, and theater events. You will loose your money and will have nothing more than lots of trouble as many customers before. I thought I was buying tickets for Hamilton from the theater box office but it was Ticket Monster instead. I found two separate listings for tickets in the same section and row. This ticket limit is posted during the purchase process and is verified with every transaction. Ahhhh! Not even a mild though. We ordered tickets for Syracuse game 5 months in advance with a promise that we would be able to load them onto our phone in plenty of time for the game. Contact Support. A new Senate bill targets Ticketmaster and Live Nation by protecting venues from multi-year exclusivity contracts that allegedly create a monopoly. I got an email saying Im on the waitlist, what does that mean? They claimed because it was rescheduled, not cancelled, they couldnt offer a refund. They take your money and you never get anything in return. I would like a refund, but if I cannot get that, then Id better be able to have my tickets. Have questions about Ticketmaster Verified Fan? Head to the Ticket Monster website and look out for the promotional banner on the homepage, check out the clearance section for unbeatable Ticket Monster deals, and sign up for the Ticket Monster email newsletter for a 5% off your first online order code. As a 3rd party we will reach out. Theyre available on a first come, first served basis. Click Payment Options. This was not disclosed when purchasing the tickets or I never would have purchased them at the price they were charging. We have sent a request to the seller to check the status of your refund. Please provide us an order number and we will gladly reach out to the seller and see if they could possibly obtain a refund. I had tickets for New York Knicks vs Charlotte hornets on 17th March (order number 1223510). WebTicket Monster Save on up to 50% on attractions, movies, sports, concerts and theater tickets. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement I purchased 9 tickets from ticket monster for a concert 10 months before the concert. Cost of ticket is also inflated with this broker. Rescheduled concert is in two weeks. Called Ticket Monster the day after the game to address the problem and they refunded part of the ticket. Tip for consumers:Dont use the site. 3. You should definitely hear something from us in 3 to 5 business days. I purchased tickets for a Tyler Childers concert that was cancelled in April. I will never EVER purchase tickets from these people again. The price difference was SIGNIFICANT!!!!!! Would not cancel sale after I immediately realized the deception. They were obstructed view! Placed an order (#19479128) for Disney World in early Jan. Under the Please select a topic section, select Verified Fan. WebTicketMonster Phone Number +1 866-217-4777: Customer Service There is only one way to contact TicketMonster, shown above. To reach Fan Support about your code, follow these steps: Visit this form. When I called immediately to try to cancel the purchase, they told me tickets were Final Sale and couldnt be canceled. The event was postponed due to COVID. My order number is 1238966 and I have just emailed again for the third time. Ive sent 2 more email requests for my money back and have been ignored. We appreciate the opportunity to speak . Customer service agents were frustrating and condescending. It is a scam. This is one of the worst companies that I have ever dealt with. I was offerred an extension, which does nothing for me because 05/25 was my original travel date. The game is cancelled because of COVID-19, and we have trouble to reach them and we want our money back. At this phone number, customers can purchase tickets over the phone with a live sales agent. We have been arguing with ticket monster for 2 years about a refund and they said they would give us the tickets. Simply click the button below, select the event Click Submit. 2 years ago we bought tickets to chris stapleton concert. We will facilitate the transfer to a Buyer, if and when, your tickets sell. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. WebIf selected, fans will receive a text message to the phone number provided during registration. When purchasing tickets on our Site, you are limited to a specified number of tickets for each event (also known as a "ticket limit"). Complete fraud. I tracked my email and found that I purchase from Ticket monster so I email them and they asked me to call their customer service. This company is a scam I bought a Sam's club card from them and it didn't work and now they will not refund my money after they said they would and this company loves to hang up on you and be rude! I have not received a refund and I, also, never received my e-tickets to attend the show! Unlike our competitors, we truly understand the feeling of price gouging fees at checkout. Say what? The TicketMonster review reveals that this site is a reputable company that is dependable and delivers fast. Its the official resale site for the NBA, NHL, NFL, and WNBA, > safe and secure ordering process thats simple, > 100% authentic tickets that are verified for authenticity by TicketMaster, > tickets delivered within minutes after ordering via e-ticket email delivery, >good for concerts, broadway shows, and sports tickets. They really suck! Visit the blog How to Avoid Fake Speculative Tickets for Live Events for more information on how to spot fake tickets. This company has refused to refund the $214.00 I paid as a gift to my son, because the word cancelled was not used. WebNeed help with an existing order in your Ticketmaster account? You can purchase up to 4 tickets with your unique code and only for the show indicated in the text you received. I ordered the tickets from them and 4 days before the game they call to tell me there was a problem with the seating and upgraded me. Verified Fan Presale Invitations will be sent on the evening before the Verified Fan Presale is scheduled to start to fans who have been verified and invited to shop. I ordered tickets to the 2020 NHL Winter Classic on the Ticket Monster website. So five of my friends go from front and center to not even seeing the stage. He confirmed that there is an order for the game Vikings vs Giants, but couldnt help me in finding the tickets. Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real Tickets had to be used in 2020. I asked them how can I fix this issue and they said they dont have any idea where I get that weird tickets but contact merchandise I purchase ask them to handle. Ticket Monster reviews show they are one of the best secure ways to purchase tickets online for any major event. We definitely would need to check if the show is cancelled or if is postponed. When the concert was postponed due to Covid, they refused to refund my $500 even though Wilco announced that full refunds were available to all purchasers. The most unexpected, unscripted and unforgettable motorsports experience for families and fans in the world today returns to Edmonton for an adrenaline-charged weekend at Rogers Place July 22 & 23, 2023. WebTicket limits for events. Remember me. Later that day, I received an email from Ticket Monster indicating my tickets were cancelled (I was told the seller could not meet his/her obligation). I never received a ticket from them, nothing at all. I then reordered tickets on Ticket Monster for different seats (now much more expensive), only to have my order cancelled AGAIN this time LESS THAN 3 HOURS BEFORE THE GAME STARTED. I paid an exorbitant amount for what I thought were decent seats. First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. Email, Instant Download, and Mobile E-ticket Delivery. WebHelper tag. No. Submit your form. Not only you have to wait to receive your tickets until 48 hours before the event. We appreciate your positive feedback and we are glad you enjoyed the game. > mobile ticket delivery within minutes I called AAA and they politely said they don't handle the tickets I have to call ticket monster. I never received a reply, nor tickets! Please provide us an order number so we can look into this matter. This money would really help my family but they refuse to refund me. Very disappointing. They send you tickets that you cannot use, cannot sell, and are not legitimate tickets. TicketMonster.com review has a blog as well that has information on upcoming events and a newsletter that shares coupons and deals on major events. Now I'm stuck with more expensive tickets than I could have gotten elsewhere. > biggest selection of tickets for most events We will escalate this matter as well. Yes we didnt receive our tickets until 48 hours before the game, but that was clearly specified in our booking email. Bought plane tickets to the US, and payed for insurance that would let us cancel the tickets and get 80% of payed amount back. As a 3rd party the NBA is refunding the sellers. User's Acknowledgment and Acceptance. Even want me to show up without tickets and expect them to miraculously appear? This is a horrible company. 5 Things You Should KnowTicketMonster Review 2021. Some seating charts for concerts and theater shows dont show 3D views of sections, but overall the site is an excellent place to purchase tickets for any special event. If you have tickets with us you can contact us directly from your order. Visit our Verified Fan blog to learn more. Be aware of your reputation, it is the worst!Remember after pandemy clients will not buy tickets from you!It is impressive how long you trying to get time! Its looking like I have to go through my bank to get my money back. Went to box office 1 hour away and they said nothing they can do because its a third party. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement Ticketek Agencies. Kids screaming from joy with this monster! Ticket Monster seems to be a legit company to me! I found Ticket Monster to be a great site to purchase tickets from! WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement Consumers complaining about I paid an exorbitant amount for what I thought were decent seats. I have called the company, emailed the company, and placed inquiries (as instructed by the people Ive spoken to on the phone) multiple times, only to receive emails every 3 days for 1-2 months telling me that my issue has not be resolved. But the money comes at a price: Ticket Monster (commonly abbreviated to TMON) has raised the money in a flat round of 1.63 trillion won, or $1.4 billion. Ill never purchase through this company again and Id highly discourage others from doing so.
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