Keep in mind that you must cancel the subscription within 14 days. You can find more information HERE. This must be done at least three working days before your next payment. Invoices will be sent at the beginning or the end of the month. Can't cancel your PureGym membership? Friends must also sign the visitors' book in the club. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. The best way to do it is by cancelling online or making use of their customer support. Pure Gym reserve the right to redeem any prize in the form of a voucher or pre purchased credit. You can cancel your PureGym membership quite easily online. The Friend ID will only work after you have checked in to the club as a primary member. Please contact our Membership Administration Department by sending an e-mail to, DOWNLOAD DECLARATION OF CONSENT ON FREE TRIAL TRAINING, DOWNLOAD DECLARATION OF CONSENT FOR THE PURCHASE OF A SUBSCRIPTION, Drinks: isotonic mineral drinks (0.5 l/0.5 h during training), Solarium: solarium use for 10 minutes a day, Power Plate: use of the vibration training device for 20 minutes a day, Nutrition*: access to one product each day, Live Group Fitness*: participation in all Live Group Courses, Boditrax*: tool for measuring your ideal weight, BMI, metabolic age, fat and muscle mass, HydroMassage*: use of the therapeutic massage chair for 10 minutes per day, A medically certified inability to work out due to illness or accident, Proven military and civil defence service, Online: Mastercard, Visa, Paypal, Postfinance, In person in our clubs: EC, Mastercard, Visa. To cancel your Pure Gym membership follow these instructions: Head to puregym.com and log into the member's area; Select 'Freezing or Cancelling Your Membership' Follow the on screen instructions to freeze or cancel your plan; Pure Gym will allow you to remain a member for a designated time at a reduced rate. The offer will not be able to be claimed by Members on: 0 joining fee terms & conditions (Vitality members only), No Joining Fee and National Access Corporate Offer, 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. No, that's not possible. A monthly charge is applied if you freeze your membership. Please refer to your Gym's homepage for current opening hours. Without active cancellation, your membership will be automatically renewed on the previously agreed conditions. Scroll down to the bottom of the page and click on 'Freezing or Cancelling'. Select the "Your Profile" tile and then "Freeze or Cancel"3. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us. Please check the invoice date and payment date. Children over the age of 16 are not allowed to use the Gym on their own. Zero Joining Fee offers exclude pre-opening offer gyms. Read more Make sure you include relevant details such as your first and last name, address, and email. When people want to spend their money on some other site, they may also cancel their membership. These contracts have a 1 month (Core) or 1 day (Premium/Unlimited) notice period. Response times may vary during our busy periods, weekends and bank holidays. You can work out in all PureGym clubs only at the standard rate. Alternatively you can emailif you prefer. In some locations you can choose to delay the start date of your membership by up to 1 month. Core and Plus members can cancel their membership following the online cancellation process. Have you registered for an Off Peak membership and want to enter the studio after 2 pm? the October or recent 50% off offers. 3. 3. What we will do if we think your PIN number / Access Device has been misused: Should we believe that your PIN number / Access Device has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control. Any passes set for redemption after this date may be cancelled without warning. If your client is already an existing PureGym member, they'll need to cancel their existing membership and wait for their payment period to end. You have access to a wide range of training classes, including cycles, legs, bums. Multiple passes to the same client may mean your 5 passes per month will be cancelled without warning. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY . If so, youll only be charged for 50% of the bill. You can obtain more information directly from an employee of the club. Please make sure that your email address is always up to date. You can Freeze your membership for up to three months in 3 easy steps. How do I cancel my corporate fixed term membership? You will receive the conformational notification after your membership cancellation, and this cancellation process may take 4 working days almost. Our company registration number is 06690189 and Our registered office is at Town Centre House, Merrion Centre, Leeds LS2 8LY. Ends midnight! You can pick up your membership card at your CLUB at any time during the stated opening hours. Offer valid from 1st January 2023 until 23:59 28th February 2023 and must be claimed by this date. If you really want to cancel the membership, then tell them. It's really easy to unfreeze your membership, just log into yourMember's Areaand select the option to unfreeze. A valid ID of the parent or legal guardian and the declaration of consent are also required. But despite all the features some people are not satisfied with their services and want to cancel the membership. If the gym you are moving to is a different price to your current membership it will mean your next payment will be different to account for the change being made mid-payment month, well send you an email to confirm the change and the payment amounts after youve completed it online. Lastly, you can cancel directly through your bank, although you will have to wait about 4 days for the back to take action. Can I Cancel My PureGym Membership Anytime? For any kind of membership, if you cancel within 14 days of applying, you are entitled to a full refund. Offer must be claimed using the promotional code. DIRECT DEBIT PRICES We're sorry to hear that you want to leave - but did you know you can freeze or transfer your membership instead? This means youll be able to access your gym at restricted times of the day when you pay a lower membership fee. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. In addition, if you send a letter to PureGym, you will have to wait several days for the contract to be terminated. Step 5: Finally confirm cancellation Different Ways to Cancel Your Membership Online Step 1 Log into the Member's Area linked here. For members on a lower pre-sale price, this will still increase to the go-to monthly fee agreed at the time of joining. Please wear a face covering when entering the gym, in communal areas and changing rooms, and when moving around the gym. Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due. Step 2 Click the 'profile' tab. You cannot transfer this daily membership to anyone else nor transfer to another date. The PureGyms in Wohlen, Wetzikon, Horgen and Jona are open 24/7. You can obtain information ONLINEor ask a member of staff at the club. Existing Plus members cannot downgrade to then get a month for free, Offer must be claimed using the promotional code, SAVEHALF or TIKTOK50. The easiest way to cancel your PureGym membership is by logging in to the Member's Area and following the cancellation process. The promotional subscription is renewed at the normal rate that was in effect at the time the promotional subscription was taken out. PureGym withholds the right to amend or remove this offer at any time. You just need to log back into your Members Area and unfreeze your membership. We will then process your cancellation. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice. The gym can be used by those aged 14 to 15 years if their parent is in the club and they have completed a fitness orientation. You cannot work out while membership is suspended. These months will then be added to your membership as a time credit. When life becomes busier, people have to work more than it is possible to cancel their membership. Please remember to always check your spam folder. You did not receive a confirmation email? Can I Get a Refund When I Cancel My PureGym Gym Membership? You will receive the login details in your welcome email. Your email address may have been stored in our system more than once. Upgrade, change your club, amend payment details and much more bylogging in to the Members Areausing your email address and PIN number. You need to do this no later than 3 working days before your next payment date to stop that payment being taken. Please send us a message with your bank details, membership number and credit amount via the CONTACT FORM. I decided to cancel the direct debit as I also have another membership elsewhere and emailed them to cancel. Outside of term time multi-gym access will be made available during the following dates, with eligible students able to access all open PureGyms during these times. In a monthly subscription, if your cancellation period time is 14 days, if you cancel the subscription within 14 days, you will refund 100% amount, but if you cancel the subscription after 14 days, you will refund 50%. Free passes have no resale value and cannot be exchanged for cash or any other product or service. Some of our gyms offer the option of anOff Peak membership. We will then process your cancellation. This can also be done digitally through websites like Xpendy. proven method to better manage your money. You can only freeze for a maximum of 3 months, over the course of a year (from your very first freeze!). If you are a fixed member and want to cancel the membership, follow the steps listed below. . Yes, PureGym wants to keep you totally in control, any time of day.