Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. The BIOS settings are not defaulted. Thanks! I dont know why you are getting that conflict with an already running app. for a basic account. Seems scary . [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. The system information tab includes text that is similar to the install error: platform unsupported. The BIOS settings I used from my previous system, where XTU worked, are still in effect. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. Please click the verification link in your email. Please do not enter contact information. [SOLVED] How to undervolt cpu on dell xps 13 9360 (i7 8550u)? I know i am a bit late, but hope this helps.Try throttlestop. Related Products This article applies to 1 products Show all 1 Very good information! Your email address will not be published. Force install drivers for XTU on unsupported cpu : r/intel - Reddit You can also try the quick links below to see results for most popular searches. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. Open IntelXTU_Install_Helper.exe by double-click. Lets users to install XTU on unsupported platforms. I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. Rogrio, Thank you very much for your response. I appreciate all the information provided. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. You are using an out of date browser. For more complete information about compiler optimizations, see our Optimization Notice. [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. Were you able to check the previous post? [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. How to install WKHTMLTOPDF 0.12.1.4 on Ubuntu 16 Xenial. The XMP profile is enabled for maximum RAM performance.4. Uninstall Intel XTU. You must Complete that installation before continuing this one. Please be aware that your processor is not supported by Intel XTU. Sorry, Nick no idea. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. Cul es la marca y el nmero de modelo que est utilizando? ^^. Sorry, you must verify to complete this action. 09-27-2022 08:03 AM. The .msi file will be in one of those two. I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. It used to be that you could click Ok in the image below and the file you need would still be there. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. 7.7 was the last one that worked. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. This issue also came up with the previous (7.8) release. Please click the verification link in your email. Unlocked CPU's can utilize programs like Intel XTU. Take note of the last folder date in the right pane. Posted in Cooling, Linus Media Group Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Windows 10 version is 21H2, which is listed as supported. It has been a pleasure to assist you. You must log in or register to reply here. [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. Thank you for your patience in this matter. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. Intel XTU cites Unsupported Platform on system with 6700k Didnt work for me. Does anyone know why that might be? Required fields are marked *. Tried them all Your email address will not be published. 7.7 was the last one that worked. Welcome to the official subreddit of the PC Master Race / PCMR! It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Intel XTU Unsupported? | Tom's Hardware Forum So please bare with my code if you happen to go through it. // See our complete legal Notices and Disclaimers. Processor is a i7-6700k, which is listed as supported. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. Os is win 10 pro. I am also on the latest version of Intel XTU (7.7.0.12). Thank you for checking and responding. However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. Power Limit Throttling on Intel i5-8250u ? Because only K series overclocking CPU is supported. Now go back to explorer. New comments cannot be posted and votes cannot be cast. The SSU file is attached.5. The "advanced tuning" tab, when selected, merely shows a blank page. This is really usefull! 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? All postings and use of the content on this site are subject to Intel.com Terms of Use. I am experiencing the same issue. One time installation. The boot drive was wiped, and I installed from a fresh install file. All install attempts of XTU without the workaround fail. Your pictures do not show up until approved by moderators. You can easily search the entire Intel.com site in several ways. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. Unfortunately, we do not have the 7.7 version available anymore. You signed in with another tab or window. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Here are some common issues and questions related to Intel XTU However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Let me know. When it gives you the error, do not click Ok. Make sure it still looks like this. : selecting the option "to keep files", etc.)? C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. Unlocked CPU's can utilize programs like Intel XTU. Thank you! Processor is a i7-6700k, which is listed as supported. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No.